To celebrate International Women’s Day this year, we’re delighted to introduce some of the awesome and inspiring women we have working with us at Seisma Group. We hope you enjoy hearing about the work they do and their experiences as a woman working in tech.

In this post, we’d like to introduce you to Senior Consultant Eliza Lam.

Tell us a bit about your role at Seisma Group.

I’m a senior consultant, business analyst, Salesforce administrator, tester and whatever a client needs me to be on a project.

What do you love about your job?

Working with clients to understand their requirements and delivering a system that exceeds their expectations. Working with amazing team members and the ability to be myself at Smartapps.

What first sparked your interest in the tech industry? How did you decide to go into working in your field?

My expertise is grant management and administration. I’ve always had an interest in technology and been the go-to IT support/training person in the office. I previously worked for the Victorian Department of Energy, Environment and Climate Action (DEECA) where we used a Salesforce instance called GEMS for the grant’s lifecycle, so from an end-user perspective, I was familiar with Salesforce. My journey started when my now-colleague Lana Woods, who had recently left the public sector, and I caught up for lunch. She told me about the fantastic company she had joined, the exciting project she was working on and how I would be a good fit on the team. After 15 years in the Victorian public sector, I decided to give it a go and joined Smartapps [Seisma acquired Smartapps in 2021].

What challenges have you faced as a woman working in a male-dominated industry and how did you deal with them?

My main challenge has been building my self-belief and confidence. I often think about the skills and knowledge that I want to have and underestimate what I bring to the team. I’ve been fortunate to work within an organisation where my colleagues go out of their way to support my learning as well as reminding me what my strengths are.

Work-life balance has also been challenging. As the primary carer for my kids, it meant interruptions to my day or even my week. Covid has normalised working from home and flexible working arrangements. Since I’ve been working from home, my husband and kids have realised that my job is important. They have learnt to rely on each other and not constantly expect “mum” to be on call.

What advice would you give women who are just starting their career in tech?

Network. Tap into the knowledge and connections that are around you. Support others as you are supported or wished that you had been supported. Lead by example to demonstrate the behaviours that we want to normalise.

Do you think enough is done to help women get into the tech industry? If not, what would you recommend?

Tech is so much more than programming and coding. There are roles that require creativity, people skills and the desire to keep learning. I would recommend establishing mentoring programs and networking events to support women in tech, for example, having women in leadership roles share their experiences.

What’s the best thing about being a woman working in tech?

Bringing a different perspective and skill sets to the team. This results in delivering a great product for our end users. I enjoy discussions with my team to push the boundaries in Salesforce and what the limitations are and then share our learnings with the wider group. I also enjoy flexing my social skills to bring my colleagues together – whether it’s running a quiz or organising a group lunch.


Want to read more? Meet more of the talented women at Seisma Group here