Salesforce

Specialising in Salesforce implementations of any size to meet business requirements. Addressing the needs of mid to large sized corporations for whom Salesforce is a mission critical system, requiring an agile yet disciplined approach to program delivery.

Client Challenges

  • The competitive landscape is driving the need to better engage customers over digital channels supported with a single view of customer data to improve experience and drive efficiencies in sales and service.
  • Inability to strategise and document specific requirements and plan a successful delivery.
  • Lack of experience and expertise in implementations of Salesforce or similar toolsets.
  • Difficulty sourcing and retaining appropriately skilled Salesforce professionals.
  • Difficulties operating or enhancing Salesforce where troubleshooting has failed and remediation is difficult.

SALESFORCE IMPLEMENTATIONS

Pairing your cloud strategy with a successful migration program is we excel. We bridge the gap from strategy to reality by generating momentum and delivering desired outcomes.

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SALESFORCE PROJECT DELIVERY

Our unique engagement model allows us to deliver projects that answer your unique requirements, way of working and resources.

SALESFORCE RESCUE

We can diagnose and remediate issues with your Salesforce instance that are inhibiting your business performance.

Benefits

1.   Flexible engagement model – be it total program delivery, delivery governance services, or providing skilled resources to be embedded within an existing internal team.
2.   Experience working in complex landscapes which recognises CRM forms part of a larger integrated matrix of people, processes and technology.
3.   Expertise to guide Salesforce implementations so they remain aligned to best practice and form a solid foundation for future phases of work.
4.   Trusted long term advisor and partner to support organisations as they plan, design, build, test and operate customer information management systems based on Salesforce.

Our Services

Delivery

Cloud & Infrastructure Migrations

Workplace Modernisation

Salesforce Implementation

Service Management

Engineering

Contact Us

Level 1

91 William Street

MELBOURNE   VIC   3000

info@seisma.com.au

(03) 8592 9000

Acknowledgement of Country

Seisma acknowledges the Traditional Owners of the land on which our offices are situated, and pay our respects to their Elders past, present and emerging.