Non-Profit

Turbocharge your non-profit's mission with Salesforce.

We are a trusted partner that understands the unique challenges of non-profits. We help you implement technology that unleashes teams to focus on what's important - your mission.
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Our certified Salesforce non-profit consultants can help you understand your specific needs and design a system and processes to take you to the next level; empowering your team to upskill and operate effectively in a digital environment. We can provide you with unified and trusted data to better measure your impact and understand your stakeholders so you can prepare for the future with confidence.
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Join the growing number of non-profits using Salesforce to meet the demands of the digital age with accurate data, easy-to-use tools and future-proof reporting.

Industry challenges:

Unifying financial & CRM data

Operating in a digital environment

Real-time data & tracking

Streamline membership management

Programme delivery

Leveraging our unique insights, expertise, and networks, we can help you to implement technology for your non-profit organisational needs.

Fundraising & Grant Management

Donations and grants are the lifeblood of many non-profits. We provide digital tools that allow you to enable, track and predict like never before.

Marketing & Engagement

Your story is the reason supporters join you on your mission. We use technology to help you tell this story to grow your community and strengthen relationships.

Programme & Service Management

Deliver your programmes with confidence that your mission is supported by the world's leading CRM - so you can focus on outcomes, not admin.

Membership Management

Customise self-service portals using Experience Cloud allowing your members to undertake more administrative tasks themselves, relieving the burden on internal teams.

See our full services

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"It was clear in Smartapps' proposal and demo that they’d listened deeply to our needs and genuinely cared about our business outcomes. Rather than just quote to build what we’d asked for, they took the time to work with us to define what we needed and consult with us on how to get there."

The Management Agency (TMA)

NZ based non-profit client

Case Study

The YMCA of New South Wales (The Y NSW), which serves more than 3 million people at its fitness and aquatic centers across New South Wales, wanted to digitally transform its operations to put its members at the center of the business. But the mix of systems the organisation used to track its members across various YMCA programs did not provide a unified view of individuals, leading to missed opportunities around recruiting new members, marketing additional services, and formulating pricing strategies. With Dynamics 365 Customer Insights deployed, The Y NSW’s sales team now has organized information about each customer and prospect at their fingertips.